Privacy Policy

1. Introduction

Narayan Jewellers ("Company", "we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us through our website and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address
• Order Details
• Transaction Information
• IP Address
• Browser and Device Information

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling orders.
• Providing customer support.
• Shipping and delivery management.
• Sending order updates and notifications.
• Improving our website and services.
• Fraud prevention and security monitoring.
• Compliance with legal and regulatory requirements.

4. Payment Information

Payments made through our website are processed using secure third-party payment gateways.

Narayan Jewellers does not store complete debit card, credit card, UPI PIN, net banking passwords, or other sensitive banking credentials on its servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Information may be shared with:

• Payment gateway providers.
• Logistics and shipping partners.
• Government or legal authorities when required by law.
• Technology service providers assisting website operations.

6. Logistics & Delivery Partners

To facilitate secure jewellery delivery, we may share shipping information with our authorized logistics partner:

Only information necessary for order fulfillment and delivery will be shared.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences.
• Improve website functionality.
• Analyze website traffic.
• Enhance customer experience.

You may disable cookies through your browser settings, though certain features of the website may become unavailable.

8. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based system can guarantee absolute security.

9. Data Retention

We retain customer information for as long as necessary to:

• Provide services.
• Maintain transaction records.
• Meet legal and tax obligations.
• Resolve disputes and enforce agreements.

10. User Rights

You may request:

• Access to your personal information.
• Correction of inaccurate information.
• Deletion of information where legally permissible.
• Withdrawal of marketing communication consent.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of third-party websites.

12. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to this Privacy Policy

Narayan Jewellers reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.